Exchange and return

We offer cosmetics and care products from trusted global brands, ensuring you can rely on the high quality of our products. However, please keep in mind that individual reactions to certain products may occur, and they might not be suitable for you. Therefore, we recommend carefully reviewing the composition and characteristics of the product before purchase. If you have any questions, our managers are always ready to provide consultations and help you choose the product that meets your needs.
Most of our products fall into the category of items that cannot be exchanged or returned.

According to the Resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994, No. 172, the list of goods of proper quality that are not subject to return includes:

• Cosmetic products and perfumes

• Shaving devices

• Shaving brushes

• Combs, hairbrushes, and brushes

• Toothbrushes

• Hygiene products

• Aerosol products

• Manicure and pedicure tools